CoverMyMotor

We are registered as a data controller with the ICO, the UK’s independent body responsible for upholding information rights. As a data controller, we must ensure we comply with UK data protection laws when processing personal information. 

 

You may browse our website without telling us who you are or revealing any personal information. The information we collect from you is only that which we require to deliver site functionality, the information you have requested or searched for, and to provide you with our services. 

 

By using our services, you consent to the Company handling your data in accordance with this Privacy Notice.

 

Our Privacy Notice will be reviewed regularly and may be updated from time to time. We will notify you via email when this happens and provide you with a copy of the most recent and up-to-date Privacy Notice.

​

​What is Personal Information/Data 

When we refer to personal information, we mean any information relating to an identifiable person who can be directly or indirectly identified, in particular by reference to an identifier. Under data protection legislation, it is known as personal data. Some personal information will directly identify you – for example, by providing your name and email address. It may also be possible to identify you indirectly from information where your name is not given, for example, by naming your job title and employer, or by using another form of identifier, such as an online identifier. 

 

​What Client Data Do We Collect – We may collect the various categories of Personal Information outlined below: 

• Personal Details – Full name, Title, Date of Birth; 

• Contact Details – Telephone number, mobile phone number, correspondence address, email address, etc. 

• Financial Details – Bank details. 

 

How We Collect Your Client Data  - The following outlines the processes we employ to collect
information:
• Contacting Us - we may record, use, and store any telephone, postal, e-mail, or other electronic communications provided by you. This is to ensure that we can refer back to any instructions you may have given us, as well as to ensure that the information we provide you with is accurate.

• General Statistics - we collect statistics relating to pages visited, paths through the website, and search terms used to find us. This is done to improve the visitor experience, understand our customers’ needs, and enhance site design and layout.

• Online Forms - we collect data that you have entered into our online/contact forms. We have appropriate measures in place to ensure that users' personal details are not misused, accidentally destroyed, lost, or altered within the server environment. No data transmission over the Internet can be guaranteed to be totally secure. We cannot ensure, guarantee, or warrant the security of any information you send to us, and you do so at your own risk. (Our website may contain links to enable you to visit other websites. Once you leave our site, please note that we do not have any control over any linked website. We cannot, therefore, be held responsible for the protection and privacy of any information you provide whilst visiting such sites, and this privacy statement does not govern such sites. You should exercise caution and look at the privacy notice applicable to the website in question.

 

Why Do We Collect Client Data - the personal information we collect is used to:
• Enable us to provide you with information about our products and services;
• Enable us to provide you with our products and services;
• Enable us to contact you regarding general product and service level matters;
• Keep you informed of new features, products, and services available from us;
• Ensure that we comply with the necessary laws and regulations;
• Ensure that our website is compatible with the browsers and operating systems used by most of our visitors.

 

Disclosing Client Data to Third Parties:
• We will not sell, share, or rent your name, email address, or any other client data to any third party for marketing purposes;
• We may disclose client data to third parties (this may include, but is not limited to, our accountants, contractors, and other professional advisors) who may require access to client data in the course of them providing us with these services.

We will ensure that these third parties have appropriate security measures in place when handling any client data at all stages. We may, at our discretion, disclose client data that is required by the police (or other organisations with a law enforcement role) for the prevention and detection of crime or the apprehension or prosecution of offenders;

• We may disclose specific personal information where we are required to by law;
• We may share aggregated demographic information with our partners, advertisers, or other third
parties. This will not contain information that can identify any person.

​

The viewing, Changing, or removing of client data:
• You may view all Client Data that we store about you;
• You may correct, delete, or update your Client Data via your account;
• You may withdraw your consent (partial or complete) at any time;
• You may request that all Client Data be removed or ported.

How We Store Client Data:
• Your data will be stored securely in line with industry best practice at all times. The security
measures in place are reviewed annually.
• Your data will be stored only on servers in a GDPR compliant location.